We are upgrading our systems to better serve you. You can still make purchases and get cash from ATMs using your card during these updates. However, some account features may be delayed or unavailable, so please check back soon. Thanks for your patience during this time!.
Uber Debit Card Account Updates and GoBank Debit Card Benefits
We have made some updates to your Uber Debit Card. As of January 1, 2023, your Uber Debit Card account will become a GoBank Debit Card account. Here is what’s changing:
Instant Pay
Free cashouts will be discontinued and a $0.85 fee will be charged to your account for Instant Pay transactions.
Cash Back
Cash back rewards will no longer be offered, including 1% on all spend, 3% on Exxon and 10% on Advance Auto. Eligible transactions made on or before December 31, 2022 at 11:59:59 pm PST will still earn cash back.
Backup Balance
Backup Balance will no longer be offered. Please make sure to pay any outstanding balance by January 1, 2023.
Monthly Membership Fee
$8.95 Monthly Membership Fee per monthly billing cycle. Monthly Membership Fee will be waived in any monthly billing cycle in which your account receives payroll or government direct deposits totaling at least $500.
ACH Out
ACH Out will no longer be offered.
Teller Cash Withdrawal Fee
Fee will change from $2.50 to $3.00.
Card Replacement Fee
Regular Delivery Replacement Card Fee (for Lost, Stolen or Damaged Card) is $5.00.
ATM Updates
In-Network ATM Withdrawal:
For Cards registered before December 1, 2021:
4 free per calendar month, $3.00 per transaction thereafter.
For Cards registered on or after December 1, 2021: $0
In-Network refers to all ATMs in our network that are surcharge-free. To find an in-network ATM, check our Website or Mobile App.
Out-of-Network ATM Withdrawal
Changing from $2.50 to $3.00
We will also be sending you a new GoBank Debit Card that will replace your existing Uber Debit Card. We will let you know when it’s on the way. In the meantime, you may continue to use your Uber Debit Card until you receive and activate your GoBank Debit Card.
Click here to view the GoBank Deposit Account Agreement.
With your GoBank Debit Card account, you can still take advantage of all these great features and benefits:
Early Direct Deposit
Get your pay up to 2 days before payday!
Get your government benefits up to 4 days before benefits day!1
Deposit cash nationwide
Deposit cash to your card at over 90,000 participating retailers nationwide. Simply ask the cashier to deposit cash directly to your card at the register. Within minutes, your funds will be available in your account.1,2
Pay who you need to, when you need to, online or through our award-winning mobile app! Pay rent or any bill with our online checkbook. Set up one-time or recurring payments. We’ll even send a paper check for free, if necessary.1,2,3
Send or receive money online in minutes
Quickly send or receive money online or through our award-winning mobile app. You can send money from your GoBank card to a friend’s or family member’s GoBank card easily.1,2,3
Deposit checks while on the go
With GoBank, depositing a check is as easy as snapping a few pics on your smartphone! Skip a trip to the ATM, avoid long check cashing teller lines and say goodbye to check cashing fees.1,2,3
Money Vault
Stash money away for a rainy day.
Put some money in the Vault for safe keeping. Just move the money out of the Vault and back into your available balance when you’re ready to use it.1,2,3,4
For more information or if you have any questions, please call 888-272-4395.
Have an Uber Debit Card that you haven’t activated yet?
Have an Uber Debit Card that you haven’t activated yet?
If you haven’t previously activated your Uber Debit Card, you can no longer do so and will also not be receiving a new GoBank debit card. Please make sure to destroy your current Uber Debit Card. We do invite you to open a new account with GO2bankTM, the ultimate mobile bank account. Learn more at GO2bank.com
Opening a new account takes just minutes. With GO2bank you can enjoy even more banking features like:
Up to $200 in overdraft protection with eligible direct deposits5
Up to 7% instant cash back on eGift Cards through the app6
1 Early direct deposit availability depends on payor type, timing, payment instructions, and bank fraud prevention measures. As such, early direct deposit availability may vary from pay period to pay period. The name and Social Security number on file with your employer or benefits provider must match your Green Dot account to prevent fraud restrictions on the account.
2 See app for participating retailers. Active personalized card required. Limits apply.
3 Active personalized card required. Limits apply.
4 Money in the Vault cannot be spent on purchases or cash withdrawals and does not earn interest. Card balance limits apply.
5 Opt-in required. Account must be in good standing and chip-enabled debit card activated to opt in. Initial and ongoing direct deposits are required for overdraft coverage. Additional criteria may apply which can affect your eligibility and your overdraft coverage. Overdrafts are paid at our discretion. Overdraft fees may cause your account to be overdrawn by an amount that is greater than your overdraft coverage. A $15 fee may apply to each eligible purchase transaction that brings your account negative. Balance must be brought to at least $0 within 24 hours of authorization of the first transaction that overdraws your account to avoid a fee. Learn more.
6 Activated, chip-enabled debit card required to purchase eGift Cards. Active GO2bank account required to receive eGift Cards. eGift Card merchants subject to change.
The Uber MasterCard is issued by Green Dot Bank, Member FDIC, pursuant to a license by MasterCard International Inc. Mastercard and the circles design are registered trademarks of Mastercard International Incorporated. The Uber Visa Debit Card is issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.
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Important: Advance Child Tax Credit Payments Info & More!
5 easy ways GoBank can help you quickly access the advance Child Tax Credit payment and other Government benefits. For eligible Child Tax Credit payment recipients, we’ll get you fast access to your funds and post them to your account as soon as we receive the instructions from the IRS.
Expecting a Child Tax Credit payment?
If you have already filed your 2020 tax refund and have set up direct deposit to your GoBank account, and you are eligible, no action is required! Sign up for Account Alerts to be notified of incoming payments. Message and data rates may apply.
If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file.
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide them some basic info here so they can determine your eligibility.
Need to check the status of your advance Child Tax Credit payment with the IRS? Keep checking the IRS advance Child Tax Credit payment page for tools to help you check your eligibility and manage and unenroll from payments. Please note that GoBank does not have any information regarding your payment status or eligibility.
Need a replacement card? If you have misplaced your card and need to report it lost or stolen, log in to GoBank.com or the mobile app to request a new card.** Make sure the address we have on file is correct.
Need to open a bank account to receive a bank account number instantly?Open an account to get started! Check IRS.gov/childtaxcredit2021 to find out when you can add your bank account information to receive the Child Tax Credit payment. Otherwise, people should watch their mail around July 15 for their mailed payment.
Tip: Access your funds with early direct deposit for payroll or Government benefits such as SSA, or SSI.
Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Child Tax Credit, Government stimulus and other payments will be posted to your account as soon as we receive the instructions from the IRS.
General information regarding the Child Tax Credit or Government stimulus payment on this page is based upon information provided by IRS.gov and we will make our best efforts to keep this information timely. Please note that GoBank does not have any information regarding the status or eligibility of your Child Tax Credit or Government stimulus payment.
Your security
Your money is safe with us; we are a member of the FDIC. Plus, as an FDIC-insured digital bank without traditional branches or banker’s hours, you won’t have to worry about your ability to bank with us.
Watch out for scammers. The Federal Trade Commission Consumer information division has current guidance.
Below are important FAQ’s that will be useful regarding the Child Tax Credit & Government stimulus payment. For more info please visit IRS.gov.
When will Child Tax Credit payments be made? The IRS will pay half the total credit amount in advance monthly payments beginning July 15. You will claim the other half when you file your 2021 income tax return. These changes apply to tax year 2021 only.
How do I know if I am eligible for the Child Tax Credit?
To qualify for advance Child Tax Credit payments, you — and your spouse, if you filed a joint return — must have:
a 2019 or 2020 tax return and claimed the Child Tax Credit on the return; or
Given the IRS your information in 2020 to receive the Economic Impact Payment using the Non-Filers: Enter Payment Info Here; and
A main home in the United States for more than half the year (the 50 states and the District of Columbia) or file a joint return with a spouse who has a main home in the United States for more than half the year; and
A qualifying child who is under age 18 at the end of 2021 and who has a valid Social Security number; and
Made less than certain income limits.
The IRS will use information you provided earlier to determine if you qualify and automatically enroll you for advance payments. You do not need to take any additional action to get advance payments.
If I don’t file a tax return, how do I give the IRS my info to see if I am eligible for the Child Tax Credit?
If you aren’t required to file a tax return and haven’t given the IRS your information already, you will need to provide the IRS some basic information here so they can determine your eligibility.
Who is eligible for a second stimulus payment?
Please check IRS.gov for information about your eligibility.
How do I find my AGI?
Your AGI (Adjusted Gross Income) can be found on:
-Line 11 on Form 1040 and 1040-SR (for tax year 2020)
-Line 8b on Form 1040 and 1040-SR (for tax year 2019)
Or if you have not filed 2019 taxes yet, your 2018 AGI can be found on:
-Line 7 of Form 1040
-Line 35 of Form 1040NR
If I am not required to file a tax return, am I eligible for a stimulus payment?
Yes, if you meet the eligibility requirement. While you won’t receive an automatic payment now, you can still claim the equivalent Recovery Rebate Credit when you file your 2020 federal income tax return.
Most Social Security retirement and disability beneficiaries, railroad retirees and those receiving veterans’ benefits do not need take any action to receive a payment. Earlier this year, the IRS worked directly with the relevant federal agencies to obtain the information needed to send out the new payments the same way benefits for this group are normally paid. For eligible people in this group who didn’t receive a payment for any reason, they can file a 2020 tax return. Please visit IRS.gov for more information on eligibility.
I am currently a College student, am I eligible for a stimulus payment?
This depends. If you are an independent on your most recently filed tax returns, you would be eligible for a stimulus check. If someone claimed you as a dependent on their tax returns, you would not be eligible.
Will my stimulus payment be considered taxable income?
No. The stimulus checks will not be taxable income.
Where is my stimulus check? Keep checking the IRS Get My Payment portal to find out the status of your stimulus payment . Please note that GoBank does not have any information regarding your stimulus payment status or eligibility. The IRS will update the tool with new information as necessary.
Will my stimulus payment arrive earlier than the scheduled delivery date?
For eligible stimulus recipients, we’ll work to get you fast access to your funds. We will post the funds as soon as we receive the instructions from the IRS. Please visit IRS.gov for more information about your payment status.
Misplaced your card or need to order a new one?
You can order a new card by logging into your account.
Are government stimulus payments automatic for eligible taxpayers?
Customers with their account information on file with the IRS from their 2020 tax filing will automatically receive a third stimulus payment to the same account if they are eligible.
If you haven’t filed your 2020 taxes yet, the IRS will use the last direct deposit information that they have on file. Please visit IRS.gov for more information on eligibility.
How much money am I going to get from the government stimulus? Please visit here for details. GoBank has no information regarding the amount of your payment.
Will my deposit get rejected since I closed my card/account?
The IRS will use the direct deposit information already in their systems to send the payments. If the IRS attempts to make a deposit to a closed account, the deposit will be rejected and returned to the IRS. The IRS will issue you either a paper check or a debit card. The IRS will automatically process any rejected stimulus payment in the form of a physical check, within 14 days, to the address you have on file with the IRS. Please visit IRS.gov for more information about your payment status.
Can I set up direct deposit or deposit a stimulus payment if a different name or social security number is listed on the payment?
Prior to setting up direct deposit or depositing your stimulus payment, please make sure the name and social security number on file with the IRS matches what’s on your GoBank account exactly. GoBank will not be able to deposit your stimulus payment if we are unable to match recipients.
Where do I find out more about how early direct deposit works for government benefits or payroll?
You can find more info here about our ASAP Direct Deposit™ program. Also here are some helpful FAQ’s regarding direct deposit.
Timing for early direct deposit depends on deposit verification and when receive notice from your benefits provider and may vary from pay period to pay period. Unemployment benefits are not eligible for early direct deposit.
This notice contains hyperlinks to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. GoBank does not provide, and is not responsible for the products, services, or overall website content available on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. The GoBank Privacy Policy does not apply to cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com. and you should consult the privacy disclosures on cdc.gov, consumer.ftc.gov, freefillableforms.com, irs.gov, who.int/., careeronestop.org, nylag.org, nytimes.com and themuse.com for further information.
The views and opinions expressed here may not represent the views and opinions of Green Dot Corporation or its affiliates. It is presented for general informational purposes only and does not constitute tax, legal or business advice.
*Redeem the promo code and the $5 credit will be applied to account at the time the check funds are deposited to the account. Promo code is one-time use, limited to the promo period.
Ingo Money will provide all customer service for mobile check cashing using the Ingo Money App.
The Ingo Money service is provided by First Century Bank, N.A. and Ingo Money, Inc., subject to the First Century Bank and Ingo Money Terms and Conditions and Privacy Policy.
Approval review usually takes 3 to 5 minutes but can take up to one hour. All checks are subject to approval for funding in Ingo Money’s sole discretion. Fees apply for approved Money in Minutes transactions funded to your card or account. Unapproved checks will not be funded to your card or account. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service. Your wireless carrier may charge a fee for data usage. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card or account. See your Cardholder or Account Agreement for details.
Card issued by GoBank, a brand of Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A., Inc. Visa is a registered trademark of Visa International Service Association. Green Dot Bank also operates under the following registered trade names: GO2bank, GoBank and Bonneville Bank. Registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. Green Dot is a registered trademark of Green Dot Corporation.
